Fly
Home Services Nonprofits & Charities

Web, CRM & Automation for mission-led teams

Over 15 years we’ve found that nonprofit teams usually face the same challenges as commercial organisations. We make things simpler so you can serve your mission with better clarity and greater confidence.
How Fly helps

How Fly helps

Fly helps nonprofit teams get their digital house in order. We focus on three core areas:

Web: Fast, reliable sites that your team can update easily.

CRM: Clear setup and training so your data is useful, not buried.

Automation: Simple, repeatable systems to reduce manual tasks.

Fly has 15 years of experience with charities and NGOs, building and managing systems that fit how your organisation actually works.

Who we work with

We partner with a range of nonprofit organisation types, including:

  • Museums that protect history and culture

  • Health awareness groups improving public understanding

  • Human services organisations supporting communities

  • NGOs working across borders with limited resources

Each has its own challenges yet all strive to work efficiently and deliver more impact with what they have.

Get in touch for a friendly chat if you’d like to understand more about how we can help.

Website Design & Development

We build fast, accessible sites that your team can update without technical help. Each page works cleanly with your CRM and reporting tools for ease-of-use.

Nonprofit CRM

We help you select, build, and fix your CRM so data stays reliable and useful. You’ll see complete supporter records, activity tracking, and reports that make sense.

Automation Setup

We create simple workflows that save time. From welcome emails to donor follow-ups, everything runs quietly in the background and frees your staff to focus on people.

Data & Reporting

We connect your web, CRM, and campaign tools so your numbers line up. Real-time dashboards show results clearly without guessing and manual spreadsheets.

Platform Integrations

We link your tools so information moves smoothly between them including custom solutions. Less double entry, fewer errors, and more trust in your data.

Continued Support & Maintenance

We are available after setup and builds. Your team can ask questions, get fixes, and learn how to manage the systems with confidence, or ask a strategic question.

Frequently asked questions

We help nonprofit and charity teams integrate, optimise, and automate their tech stack without complexity or wasted budget. Many have been let down by previous agencies, tech vendors, and consultants who don’t understand data, marketing, and business outcomes in equal measure. Here’s how we approach it:

We’ve worked with agencies before and they overcomplicated everything. How are you different?

Fly isn’t an agency and we don’t sell campaigns or traditional retainers. We fix the systems that make campaigns possible with web, CRM, and automation. You deal directly with senior specialists who’ve spent years working with nonprofit teams rather than account managers. We focus on what’s practical, affordable, and maintainable by your own staff.

Our budget is tight. How do you make this work for small teams?

Your Flight Plan is transparent, flexible and relevant, so you only pay for the value you need right now. A small CRM setup or website rebuild can replace a mix of platforms that cost more in subscriptions and staff time. We show you where efficiency pays for itself, and while we’re always available to help, we don’t recommend anything you can’t sustain yourself.

Do you understand the realities of working in the nonprofit sector?

Yes. We’ve worked with museums, NGOs, health campaigns, and human services organisations.
We have found that approval chains can be long, funding windows can be short scrambles, and reporting requirements strict. Every system, website, and relationship we build is transparent, easy to understand, and built to last through staff turnover and organistaional changes.

What happens after setup? We don’t want to be dependent on another vendor

Fly’s goal is to make your team more capable, not dependent. We document processes, provide training, and stay available for ongoing support.

How we get it right

  • We don’t play favourites Being tech-agnostic means we can help you discover, plan, and implement solutions that make sense.
  • We bannish the bullsh*t We give you clear, unbiased advice to help you identify ideal-fit solutions and invest in what works.
  • We’re obsessed with outcomes We’ve designed our services, pricing, and process to deliver solutions to give you real flexibility.

As someone who is passionate when it comes to Sales & Marketing, so too comes high expectations to very tailored requirements. I have been very impressed…we use Fly as an outsourced agency yet I see them as our marketing department because they are fully integrated into our organisation & aligned with my growth objectives

Stephen Serrem
Jigsaw

Speak to a consultant

Fly helps small B2B marketing teams enable growth, improve capability, and increase efficiency. We accelerate wins with tech, design and data for more impact and less hassle.

We normally help businesses with under ten people in their marketing teams and budgets over five-figures per year for web/tech/data services. Get in touch if this sounds like you and you’re looking to do one or more of the following:

  • Discuss your situation so we can provide a proposal
  • Ask how we can help fix your biggest challenges
  • Get our honest opinion on your situation
  • Chat about what we do and how we do it

(For anything else, please shoot us an email: [email protected])